This Privacy Policy describes how Condesa Gin (“Condesa Gin,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit or make a purchase through shop.condesagin.com (the “Website”).

This Website is intended for customers in the United States and is used to sell and facilitate the purchase and delivery of Condesa Gin alcoholic beverages through our ecommerce and fulfillment partners.

By using the Website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect information you provide directly to us, including:

• Name;

• Email address;

• Telephone number;

• Billing address;

• Shipping address;

• State and ZIP code;

• Account information;

• Order information;

• Products purchased;

• Payment-related information;

• Customer service communications;

• Marketing preferences; and

• Other information you voluntarily provide.

We do not intend to collect complete payment card numbers through ordinary customer communications. Payment information is generally processed through our payment and ecommerce service providers.

We may also collect information automatically when you use the Website, including:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Pages visited;

• Products viewed;

• Referring website;

• Date and time of visits;

• Shopping cart activity;

• Purchase and conversion activity;

• Website interactions; and

• Information collected through cookies, pixels, and similar technologies.

2. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders;

• Process payments;

• Verify and facilitate delivery;

• Coordinate order fulfillment;

• Communicate with you regarding your order;

• Provide customer service;

• Respond to questions and requests;

• Verify age where required;

• Prevent fraud and unauthorized transactions;

• Maintain and improve the Website;

• Analyze Website and ecommerce performance;

• Send marketing communications where permitted;

• Measure marketing campaigns;

• Personalize Website or marketing experiences;

• Maintain business records;

• Comply with legal and regulatory requirements; and

• Protect our rights, customers, business, and Website.

3. Shopify

Our Website is operated using Shopify.

Shopify provides ecommerce infrastructure and may process information necessary to operate the Website, including account, order, checkout, payment-related, device, and Website activity information.

Shopify may also use cookies and similar technologies for functionality, security, analytics, fraud prevention, and other ecommerce purposes.

Shopify may process information according to its own privacy policies and terms.

4. BevStack and Order Fulfillment

We use BevStack to support ecommerce order routing and alcohol fulfillment.

BevStack's platform connects ecommerce orders with a network of licensed retailers and other fulfillment partners that may process and deliver orders. BevStack describes its platform as providing order routing and fulfillment for alcohol brands through licensed retailers in the United States.

Information necessary to fulfill an order may therefore be shared with BevStack and the applicable fulfillment or retail partner.

This information may include:

• Customer name;

• Shipping address;

• City, state, and ZIP code;

• Telephone number;

• Email address;

• Order number;

• Products ordered;

• Quantity;

• Order status;

• Delivery information; and

• Other information reasonably necessary to fulfill and deliver the order.

These parties may use the information to:

• Process the order;

• Route the order to an appropriate licensed retailer;

• Fulfill the order;

• Coordinate delivery;

• Verify delivery requirements;

• Provide tracking or delivery updates;

• Contact the customer regarding the order;

• Handle customer service issues; and

• Comply with applicable alcohol laws and regulations.

5. Licensed Retailers and Delivery Partners

Depending on the customer's shipping address and applicable laws, an order may be fulfilled by an independent licensed retailer or other authorized fulfillment partner.

The applicable retailer or delivery provider may have its own privacy practices and may independently process information as necessary to fulfill the order and comply with applicable law.

6. Klaviyo

We use Klaviyo for email marketing, customer communications, marketing automation, segmentation, and campaign measurement.

Depending on our configuration, Klaviyo may process information such as:

• Name;

• Email address;

• Telephone number;

• Marketing preferences;

• IP address;

• Website activity;

• Product interactions;

• Purchase activity; and

• Email engagement.

Klaviyo may use cookies, pixels, and similar technologies to measure Website and marketing interactions.

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our communications.

7. Cookies and Similar Technologies

We use cookies, pixels, web beacons, local storage, and similar technologies for purposes including:

• Essential Website functionality;

• Shopping cart functionality;

• Checkout;

• Security;

• Analytics;

• Advertising;

• Marketing;

• Conversion measurement;

• Fraud prevention; and

• Website improvement.

For more information, please see our Cookie Policy.

8. Advertising and Analytics

Depending on the services currently enabled on the Website, we may use third-party analytics and advertising services to measure Website activity, advertising performance, and conversions.

These services may collect information through cookies, pixels, or similar technologies.

The specific services and technologies used may change over time.

9. How We Share Information

We may share personal information with:

• Shopify;

• BevStack;

• Licensed retailers;

• Fulfillment and delivery providers;

• Payment processors;

• Klaviyo;

• Analytics and advertising providers;

• Website and technology providers;

• Customer service providers;

• Security and fraud-prevention providers; and

• Government authorities or other parties where required by law.

We may also disclose information when necessary to protect our legal rights, enforce our terms, investigate fraud or abuse, or protect the safety and security of our customers and Website.

10. Alcohol Orders and Age Verification

Because this Website sells alcoholic beverages, certain information may be processed to comply with applicable age-verification, delivery, and alcohol-regulatory requirements.

Orders may require age verification and an adult signature at delivery.

Information relating to age or delivery verification may be processed or shared with the applicable fulfillment or delivery provider when necessary to complete the transaction.

11. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Policy, including order fulfillment, customer service, accounting, tax, legal, regulatory, fraud-prevention, and business-record purposes.

Retention periods may vary depending on the type of information and the purpose for which it is maintained.

Third-party providers may retain information according to their own policies, contractual obligations, and applicable law.

12. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

13. Your Privacy Rights

Depending on where you live and applicable law, you may have rights regarding your personal information, including rights to:

• Know or access personal information;

• Correct inaccurate information;

• Request deletion of personal information;

• Request information about how personal information is used or disclosed;

• Opt out of certain marketing communications; and

• Exercise other rights provided by applicable state privacy laws.

To submit a privacy request, contact us using the information below.

We may need to verify your identity before completing certain requests.

14. Marketing Communications

You may opt out of promotional emails by clicking the unsubscribe link included in our marketing communications.

Even if you opt out of marketing communications, we may continue to send transactional communications necessary to process or administer your orders.

15. SMS/Text Messaging

When you opt in to our SMS program, you agree to receive recurring automated marketing text messages from Condesa Gin at the phone number you provide. You must be 21 or older to subscribe. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time or HELP for help. We do not sell, rent or share your phone number or SMS opt-in data with third parties for their marketing purposes. We share it only with service providers that help us run our SMS program.

16. Third-Party Websites

The Website may contain links to third-party websites or services.

We are not responsible for the privacy practices of third-party websites. We recommend reviewing their privacy policies before providing personal information.

17. Children's Privacy

This Website sells alcoholic beverages and is not directed toward individuals under 21 years of age.

We do not knowingly collect personal information from individuals under 21 for the purpose of purchasing alcoholic beverages through the Website.

18. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, Website, service providers, legal requirements, or privacy practices.

When we make changes, we will update the “Last Updated” date above.

19. Contact Us

Condesa Gin
Bosque de Capulines 235
Bosque de las Lomas
Miguel Hidalgo, Ciudad de México
C.P. 11700
Mexico

Email: hola@condesagin.com

Website: shop.condesagin.com

Cookie Policy

This Cookie Policy explains how Condesa Gin (“Condesa Gin,” “we,” “us,” or “our”) uses cookies and similar technologies on shop.condesagin.com.

The Website is an ecommerce store operated using Shopify and supported by third-party services including Klaviyo and BevStack.

1. What Are Cookies?

Cookies are small text files placed on your browser or device when you visit a website.

We may also use similar technologies, including pixels, web beacons, tags, local storage, and advertising identifiers.

These technologies may collect information such as:

• IP address;

• Browser type;

• Device type;

• Operating system;

• Pages viewed;

• Products viewed;

• Referring website;

• Shopping cart activity;

• Purchase activity;

• Advertising interactions; and

• Website usage information.

2. How We Use Cookies

We may use cookies and similar technologies to:

• Operate the Website;

• Maintain shopping carts;

• Support checkout;

• Remember preferences;

• Protect against fraud;

• Analyze Website traffic;

• Measure advertising;

• Measure conversions;

• Support marketing;

• Understand customer interactions; and

• Improve the Website.

3. Shopify

Shopify may use cookies and similar technologies necessary to operate ecommerce functionality, including:

• Shopping cart;

• Checkout;

• Customer sessions;

• Security;

• Fraud prevention;

• Website functionality; and

• Analytics.

Some Shopify technologies may be strictly necessary for the Website to operate.

4. Klaviyo

We use Klaviyo for marketing communications, email automation, segmentation, and campaign measurement.

Klaviyo may use cookies, pixels, or similar technologies to:

• Recognize Website visitors;

• Measure Website activity;

• Associate Website interactions with marketing communications;

• Measure email engagement;

• Measure conversions; and

• Improve marketing campaigns.

The specific cookies and technologies used may vary depending on our configuration.

5. Analytics

We may use analytics services to understand how customers interact with the Website.

Analytics technologies may collect information regarding:

• Website traffic;

• Pages visited;

• Products viewed;

• Device and browser information;

• Referring sources;

• Shopping activity; and

• Conversion activity.

6. Marketing and Advertising

We may use advertising and marketing technologies to measure campaigns and conversions.

These technologies may help us:

• Measure advertising performance;

• Attribute purchases to advertising campaigns;

• Understand customer interactions;

• Build or analyze advertising audiences;

• Improve advertising campaigns; and

• Provide more relevant marketing where permitted.

The specific advertising platforms and technologies used may change over time.

7. Cookie Categories

8. Managing Cookies

You may control or delete cookies through your browser settings.

Depending on your browser, you may be able to:

• Delete existing cookies;

• Block cookies;

• Block third-party cookies;

• Receive notifications before cookies are stored; or

• Use private browsing.

Disabling certain cookies may affect Website functionality, including shopping cart or checkout functionality.

9. Third-Party Technologies

Third parties integrated with our Website may place or access cookies or similar technologies.

These parties may include:

• Shopify;

• Klaviyo;

• Analytics providers;

• Advertising providers;

• Payment providers;

• Security providers; and

• Other ecommerce or technology providers.

Third parties may process information according to their own privacy policies.

10. Changes to This Cookie Policy

We may update this Cookie Policy when our Website, technologies, service providers, or legal requirements change.

11. Contact

Condesa Gin
Bosque de Capulines 235
Bosque de las Lomas
Miguel Hidalgo, Ciudad de México
C.P. 11700
Mexico

Email: hola@condesagin.com

Website: shop.condesagin.com